Subject: Arabic Language Test - Mohammed Moin
From: Mohammed Moin <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Oct 2022 02:09:06 -0400

| | Foreign Language Screening Test

Name | Mohammed Moin    /  (+91) 8143581873    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello good morning sir !
Our courier company is trying to place your order, but as per the courier the address is wrong.
Can you please share your address again.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello good morning sir!
We apologize for inconvenience, our team will be there as soon as possible and replace the new unit, by the way can you please share me some pics of scratches.

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