Subject: English Language Test - Kumar Shekhar
From: Kumar Shekhar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 Oct 2022 07:08:29 -0400

Foreign Language
Screening Test

Name

Kumar
Shekhar     /  (+91) 6306414667    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Customer

We checked the status of your package and it came to our notice that the package
was shipped but couldn't be delivered as the address provided was wrong.
Kindly send the correct address so that we can proceed further.

Thank you

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Greetings
Abdul

We would like to know about the intensity of damage done to the system. Please
let us know more about it.