Subject: Arabic Language Test - Mohammed Moin
From: Mohammed Moin <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 Oct 2022 05:21:23 -0400

Foreign Language
Screening Test

Name

Mohammed
Moin    /  (+91) 8143581873    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hello good afternoon sir!

Our courier company is trying to handover the
order to you, but according to our courier the address is wrong, can you please
share your address again.

Thank you sir.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hello
good afternoon Mr Abdul!

We apologize for the inconvenience, we'll
replace a new unit as soon as possible.

Can you please share me few pics of scratches on the cabinet.