Subject: English Language Test - Shashank Pathak
From: Shashank Pathak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Oct 2022 01:26:05 -0400

Foreign Language
Screening Test

Name

Shashank
Pathak    /  (+91) 9927066488    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

The purpose of our lives is to be happy." — Dalai Lama

2. "Life is what happens when you're busy making other plans."
— John Lennon

3. "Get busy living or get busy dying." — Stephen King

4. "You only live once, but if you do it right, once is enough." —
Mae West

5. "Many of life’s failures are people who did not realize how close they
were to success when they gave up."– Thomas A. Edison

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

The purpose of our lives is to be
happy." — Dalai Lama

2. "Life is what happens when you're busy making other plans."
— John Lennon

3. "Get busy living or get busy dying." — Stephen King

4. "You only live once, but if you do it right, once is enough." —
Mae West

5. "Many of life’s failures are people who did not realize how close they
were to success when they gave up."– Thomas A. Edison