Subject: English Language Test - Jeet Singh
From: Jeet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 9 Oct 2022 01:22:25 -0400

| | Foreign Language Screening Test

Name | Jeet Singh    /  (+91) 8299296624    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hii sir /mam , my name is jeet from flipkart.
kindly inform you that your order is now out for delivery,pls confirm your your add
And pls wait on or before 24 hours. Thankyou for shopping babyshop
Have a nice day.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hii abdul ,my name is jeet.
As i can see that you was order  a smart tv but you want to return your order due to scratch issue.you can also raised you complain in babyshop and share your product images.
After shared the images pls wait for reply 24 to 48 hours.
Thankyou for shopping baby shop
Have a great day

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