Subject: English Language Test - Supriya Singh
From: Supriya Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 5 Oct 2022 06:18:16 -0400

Foreign Language
Screening Test

Name

Supriya
Singh     /  (110096) 8595183345
/ [email-masked]

Whats your first
language

English

Based on your
understanding of situation 1 above, assuming you are the customer service
representative, please draft a response to customer's email. Please make sure
that your email is grammatically correct and properly formatted.

Welcome  to ............,my name is Supriya. I'm very
sorry for that Mr .   Sir your order did not reach you  because your
address as per your courier was wrong   So,, please provide me your current
address and  we will provide you your order as soon as possible .

Please feel free to contact ASOS in future

Thankyou Sir ..

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Welcome
to .....  My name is Supriya .I'm very sorry for that Mr...

No need to worry about it.As i'am here to assist you  .

Sir your order will be replaced and ner Tv cabinet will be provided to you as
soon as possible  . Thankyou for contacting.

Please feel free to contact ASOS in future

Thankyou Sir ..