Subject: English Language Test - Aakash Choubey
From: Aakash Choubey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 Oct 2022 11:11:33 -0400

| | Foreign Language Screening Test

Name | Aakash Choubey    /  (91) 8076835522    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Sir/Ma'am

Hope you are doing well. You order is not yet delivered. We tried to deliver the order to you given address but the delivery was not completed, because the address given by you to us was incorrect. Please give us your correct and complete address so that we can deliver your order.It will take 2 to 3 days to deliver your order after we receive you correct address.We hope you understand the situations and co-oprate accordingly.

Warms Regards
Team BabyShop.Com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi, Abdul

Hope, you are doing well. As per the policies of the, we first make sure  that our costumers firstly check the cabinets after that the installetion should be done. I hope you should also  have done the same. You should have returned the cabinate at the same time our time has arrived at your home. We hope you understand the situations and co-operate accordingly. Also I will raise your complaints if this mistake was from our side.

Warm Regards
Homebox Teams

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