Subject: English Language Test - Ashwani Agarwal
From: Ashwani Agarwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 Oct 2022 10:14:42 -0400

Foreign Language
Screening Test

Name

Ashwani
Agarwal     /  (91) 9871197228    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hello Sir

The delivery excecutive trying to reach you to your mentioned address but he
won’t be able to do so because of the wrong address .

Kindly update your address ASAP so that your your order will deliver soon.

Thankyou

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hello Sir

I would like to tell you that we received your complaint . Sorry to know the
inconvenience you faced sir

We can replace your cabinet or if you want your money back we can do any of
these.

Do let us know what mode you want.

Thankyou