Subject: English Language Test - Yash Luthra
From: Yash Luthra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 Oct 2022 03:19:03 -0400

| | Foreign Language Screening Test

Name | Yash Luthra    /  (91) 8447455272    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

We need to confirm
With the customer about his residence address to inform the courier company because, As per the courier company address is not found,

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sir, As per our company policies your are there when T.V is installed you were there when T.V is delivered to
You, but you did not inform earlier about the scratches on the cabinet, But do not worry sir, i will raise your query from my side to solve your problem, As soon as possible, my team mate will contact you soon

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