Subject: English Language Test - Adarsh Jha
From: Adarsh Jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 3 Oct 2022 10:52:20 -0400

Foreign Language
Screening Test

Name

Adarsh
Jha    /  (91) 8860743421    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

sir/mam we tried to reach at your location to give you yours
ordered #handbag unfortunately our delivery boy is unable to find your location
and contact u.kindly set and check your delivery location again and call on 9 to
pick your order

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hey Abdul

It was good to hear about your experience with us

We will review your feedback with our team and will get back with a solution
within 24 hours

Kindly share your invoice number and cabinet no

Thanks and regards

Team homebox