Subject: Arabic Language Test - Nihal Mohammad
From: Nihal Mohammad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 3 Oct 2022 03:46:34 -0400

Foreign Language
Screening Test

Name

Nihal
Mohammad    /  (0091) 9908770184
/ [email-masked]

Whats your first language

Arabic

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Hello
Miss:x

I would like to apologiez for Not receive our product ,our partners try to
deliver you'r order but the address was not correct please update the
address so we can deliver it as soon as possible

Based on the
Situation 2 above, please draft an email response to the customer. You don't
necessarily need to know the policy of the brand, but use the best practice from
e-commerce companies that you've shopped from so far to know the
policies.

Hello Miss:x

We are sorry for hearing that the product had a scrach I would like to apologize
for that and we will send our team installation for replacing a new
cabinet