Subject: English Language Test - MD Feadai Islam
From: MD Feadai Islam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 30 Sep 2022 05:46:58 -0400

| | Foreign Language Screening Test

Name | MD Feadai Islam     /  (110025) 9113420454    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Dear customer sorry for not delivered your product as per address by mistake of our shipment member. We promise to you that give me one more week for delivery of your hand bag this time I guarantee you it will be delivered at right time and right place thankyou.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Dear customer sorry for scratch tv which is delivered to you and don't worry about scrach product my team will replace you tv in just 2 days please keep patience.thank you.

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