Subject: English Language Test - Sourav Bisht
From: Sourav Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 30 Sep 2022 04:20:48 -0400

Foreign Language
Screening Test

Name

Sourav
Bisht    /  (91) 09910922136    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Sorry sir for unconvinance, as we check you address is not
correct.

Thank you

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Apologize
from our side, our Technician will visit and check the product. If it's
possible we will replace the product.

Thank you