Subject: Arabic Language Test - Abdul Haque
From: Abdul Haque <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 28 Sep 2022 10:10:16 -0400

| | Foreign Language Screening Test

Name | Abdul Haque     /  (974) 77035351    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear
Thank you so much for reaching us and letting us know. As we checked your order status , we found that you address as per courier was wrong, therefore we haven&#039;t been able to deliver your order to you yet.
We hope that you provide us with the correct living address so that we can deliver the order to you.
Thank you so much
Team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Thank you so much for reaching us and letting us know. We are sorry to hear about your issue,
Please be confident, we will reach again to you to resolve the problem that your facing.
Thank you so much

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