Subject: English Language Test - Saurabh Gupta
From: Saurabh Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 28 Sep 2022 06:44:48 -0400

| | Foreign Language Screening Test

Name | Saurabh Gupta    /  (91) 7523930770    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi ,
Sir/ Mam

We are tried to reach at your location to give you yours ordered handbag unfortunately our delivery boy is unable to find your location and contact u kindly set and check your delivery location again and call on 9 to pick your order

Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi
Sir / Mam
Sorry for inconvenience we are reached your location as soon as possible for further details you can go our website www.xyz to login and fill your details .And we are hope that's your future of shopping would be safe nd secure.And customer care team will be contact you as soon as possible for further process . hope your understanding and keep patience for our request

Thank you

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