Subject: English Language Test - Ankit Singh Chauhan
From: Ankit Singh Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 28 Sep 2022 05:17:33 -0400

Foreign Language
Screening Test

Name

Ankit Singh
Chauhan    /  (+91) 7024434221
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Dear
Sir/Mam,

We tried to reached at your location to give you yours ordered handbag,
unfortunately our delivery boy is unable to find your location and contact
you.

Kindly set and check your delivery location again and call on ******** to
pick your order.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Sir,

We receive your email regarding
the scratches on the TV cabinet we would apologize for the same. Our team can
check the problem by visiting your home if they are satisfied then we will
replaced your cabinet.

Sorry for the inconvenience