Subject: English Language Test - Renu Indoliya
From: Renu Indoliya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 28 Sep 2022 02:13:30 -0400

Foreign Language
Screening Test

Name

Renu
Indoliya    /  (+91) 9752468480
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

We tried to
understand their need try to be satisfied customer with our
service.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

I am
extremely dissatisfied not only with the product but even with the customer
service support. I hope that this problem will be addressed
immediately.