Subject: English Language Test - Pradeep Bhardwaj
From: Pradeep Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 28 Sep 2022 00:31:28 -0400

Foreign Language
Screening Test

Name

Pradeep
Bhardwaj    /  (91) 9310083531    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Good morning! This is Pradeep Bhardwaj , I will definitely help
you. Please enter the return request of your product. As soon as your product is
returned , you can purchase the same product again and with the correct
address

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hey Abdul
! Sorry for the inconvenience. We will definitely help you. I will raise your
complaint on my portal. We will give you the update on complaint. Thank you