Subject: English Language Test - Aditya Singh
From: Aditya Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Sep 2022 06:46:58 -0400

| | Foreign Language Screening Test

Name | Aditya Singh    /  (+91) 8076213875    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Thank you for
Contacting xyz. Pvt.Ltd

Dear Customer,

We're feeling really apologise for being delay to deliver your product due to some address correction. Your order number was 12345567. We are appreciating you for your plenty of patients. The order will be delivering again on your address within upcoming three days.

If you are not interested or want know more about us or about product, kindly contact us on our official website www.acde.in

Thanks
Regards
Abc

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Thank you for
Contacting Homebox Team

Dear Abdul.

We're feeling really apologise for our irresponsibility. Your order number was 12344567. We have a replacement policy in our terms and conditions. We'll do needful for you.

Please choose an option those given below 👇. Why do you want to change your product.

1. Product was irrelevant
2. Took plenty of time for delivering.
3. Product cost has been changed than earlier.
4. Others.

Submit

For more information please visit our website www.xyz.com or contact our customer support on this number 123xxxx1234

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