Subject: Tech Support Candidate - Neha Singh Chauhan
From: Neha Singh Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 25 Sep 2022 06:37:34 -0400

Tech Support
Test

Name

Neha Singh
Chauhan

E-mail

[email-masked]

Phone Number

(+91) 8957663846

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

noida

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
MacOS
Networking - basic
Networking -
advance
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Na

Previous Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

refresh

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Step 1: Put
the speaker in pairing mode. Switch on the speaker and long press the Bluetooth
button on the device. ...

Step 2: Switch on Bluetooth on mobile phone. Go to settings in your phone (both
Android and iOS) and select the Bluetooth settings option. ...

Step 3: Wait for the phone to connect

What according to
you makes you a good candidate for customer service or technical support
job?

Must have a strong characteristic and spirit for good and
sound customer service. He/she should be able to work with people and must have
strong communication skills. Must be able to establish a good working rapport
with the clients quickly.

On a scale of 1 - 5 please rate your
fluency in spoken English

2