Subject: Arabic Language Test - Md Arif
From: Md Arif <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 24 Sep 2022 12:01:04 -0400

| | Foreign Language Screening Test

Name | Md Arif    /  (+91) 7007647935    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | In this situation i will tract the courier product is it went right place or or wrong if it is wrong then i will contact  courier company and i get knowledge about delivery  if it happened then i will excuse the customer and i promiss to deliver product as soon as possible

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

If any one complaint like this situation then i will try to make him satisfied that it's just our mistak.
Then i will change that unit because it's happened in rare case so because of it I don't spoil  the reputation of my company . If my company loss in this situation but in other way it's gain reputation and money and make marketing in huge level

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