Subject: Arabic Language Test - MOHD KHOBAIB
From: MOHD KHOBAIB <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 24 Sep 2022 03:04:47 -0400

Foreign Language
Screening Test

Name

MOHD
KHOBAIB     /  (2892) 9935367598    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Sir/Mam

We tried to reach at your location to give you yours ordered. Unfortunately our
delivery boy is unable to find your location and contact you.

Kindly set and check your delivery location again and call on 9935367598 to pick
your order

Thank you for contacting us

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Dear Sir/Madam,

I am deeply apologetic for the problems you are facing regarding the TV Cabinet
scrathes. We never intend to provide any sort of issues, but somehow, you being
our customer, you had to face the issues

I assure you that, your issues will surely be looked out and you will get
special care under the provided circumstances. One of our senior attendants will
be looking over your issues. Please give us a chance to show us our best service
and assistance. I assure you, that we will not at all disappoint you.

I will be obliged to have an acknowledgment from your side on receiving this
letter.

Thank