Subject: Tech Support Candidate - Pabitra Jana
From: Pabitra Jana <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Sep 2022 14:44:31 -0400

Tech Support
Test

Name

Pabitra
Jana

E-mail

[email-masked]

Phone Number

(+91) 7678669812

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

HCL Tech

Customer
service

11 aug

14000

Previous Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

1. Check internet
connection.

2. Change your internet hotspot to else

3. Close tabs,clear history, clear cache memory

4. Reboot and restart system

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Go to
settings

2. open Bluetooth and click on

3. Pair device

4. Device connected

What according to you makes you a good candidate
for customer service or technical support job?

I have
computer science major in my college therefore I have the technical knowledge on
this field. I am just passionate about the role.

Hence , kindly approve my form.

On a scale of 1 - 5 please rate your
fluency in spoken English

5