Subject: English Language Test - Mohd Mohsin Raza
From: Mohd Mohsin Raza <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Sep 2022 13:33:24 -0400

| | Foreign Language Screening Test

Name | Mohd Mohsin Raza    /  (+91) 8299144121    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi there,

We appreciate your getting in touch about order don't worry I have connected our logistic department to update me on the status of your shipment,
As soon as I receive your current  shipment status, I will let you know.
If there are any issue or delays in obtaining your shipping status I will keep you Inform.

Sincerely,
I care about my customer.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,

Thank you for using our Home box team, since we are always particular about opting the right people in the right role, we review all complains meticulously.
If our installing team has done such as an irresponsible work so be satisfied you will definitely be given Relif.
And we apologize to you on behalf of our team for this negligence,
Thank once again for your intrest and trusting

Best regards,
Home Box team

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