Subject: Arabic Language Test - Md Danish Shaikh
From: Md Danish Shaikh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Sep 2022 10:58:38 -0400

Foreign Language
Screening Test

Name

Md Danish
Shaikh    /  (+91) 8604312156    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear sir our delivery boy wasn't able to find your address
as it was wrong address mentioned by you. We request you to please update the
correct address will resend to you we apologize for inconvenience.

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

Dear sir we are really sorry for
inconvenience but once we delivered the product we our electrician shows the
product to the customer after the verification of damage we ask the OTP from
customer then we installed the product.