Subject: Arabic Language Test - Binyameen Niyaz Mohammed
From: Binyameen Niyaz Mohammed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Sep 2022 10:54:47 -0400

| | Foreign Language Screening Test

Name | Binyameen Niyaz Mohammed     /  (91) 9518115226    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir, actually addres which given by you not correct, the ordered was shipped by us on same day and handed over to courier company but it's not deliver at the correct destination due wrong address so please send me your proper address than we will couriered you second time.
You are a valuable customer for us, good luck

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer, We apologize for the inconvenience caused to you but
It is your responsibility to check the goods carefully when they reach at home. Thank you

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