Subject: Arabic Language Test - Abdul Qadir Laskar
From: Abdul Qadir Laskar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Sep 2022 05:43:46 -0400

Foreign Language
Screening Test

Name

Abdul Qadir
Laskar     /  (+91) 7989424163
/ [email-masked]

Whats your first language

Arabic

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Sir, Madam!

Thanks for contacting. We are sorry for the delay and inconvenience caused to
you. The delivery boy tried to reach your site but could not reach your site and
contact you.

Please email your current location and active phone number

[email-masked].

We will deliver your product as soon as possible.

For any inquiries or assistance please drop an email at

Great1@com.

Thanks

Online team

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hi
Abdul,

We realize this is disappointing.

We are  sorry as the product you ordered didn't reached at your place
as you expected.we are not sure what went wrong but our team will get back to
you as soon as possible and will do the best to resolve this matter.

You can count on us and we will keep up our efforts so that you will be
satisfied with our service.

Many thanks for your patience.

Kind Regards,

XXXXXXX