Subject: Arabic Language Test - Shakir Husain
From: Shakir Husain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Sep 2022 10:18:21 -0400

Foreign Language
Screening Test

Name

Shakir
Husain    /  (110025) 9991535442
/ [email-masked]

Whats your first language

Arabic

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Sorry, sir
i would like to inform you that i have delivered you order at given address by
you but can achieve it because you give us wrong address that&#039;s why i
will try to deliver it at you correct address as soon as possible, please
don&#039;t worry.

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Okay sir , i will see this then i will change your item as you
know i gave you 14 days return policy so that if you face any problem in your
items you will return without any problem , i will help you that&#039;s my
promise , don&#039;t worry please.