Subject: Tech Support Candidate - Ashutosh Kumar Tiwari
From: Ashutosh Kumar Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Sep 2022 04:06:21 -0400

| | Tech Support Test

Name | Ashutosh Kumar Tiwari
E-mail | [email-masked]
Phone Number | (+91) 9576549147
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ashok Nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Nrulainfrastructure Pvt Ltd | NOC Engineer | 26/04/2022 | 20k
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Make Sure a Internet Connection Work
First all checking my Internet Connection.
2. Check Website is down for everybody or just for me
Check Website others website are open Or Not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Switch On our Bluetooth Speaker.
2.Open our Device Bluetooth and Find the name of Bluetooth Speaker.
3 Click on Bluetooth Speaker Name then paired.
4 Bluetooth Device is 'Connected'.

What according to you makes you a good candidate for customer service or technical support job? | Technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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