Subject: Arabic Language Test - Mohammad Gufran
From: Mohammad Gufran <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Sep 2022 13:44:06 -0400

Foreign Language
Screening Test

Name

Mohammad
Gufran    /  (+91) 9044455138    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Sir/ Mam we tried to reach at your location to give yours
ordered handbag unfortunately our delivery boy unable to find your location and
contact you. Kindly set and check your delivery  location again.And call on
9:00 o'clock to pick your order .

sorry for inconvenience

Thanks & regards

Your sincerely -

Mohammad Gufran - Customer support associate

live salesman .com

Live sale

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Thanks for purchasing TV cabinet from us.I feel sorry to hear this problem from
you.I assure you that problem will be resolved by replacing it. MY team will
reach out to you regarding this. I hope you understand and do the work as per
requirement.Thanks for contacting us.

Team Homebox