Subject: Arabic Language Test - Raees Ahmed
From: Raees Ahmed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Sep 2022 04:58:15 -0400

Foreign Language
Screening Test

Name

Raees
Ahmed     /  (251001) 8923025761    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Mir./Mis .

Thank you for contacting us about the order as I can checked you ordered a hand
bag 14 days ago. And from our side your order handed over to courier company
same day . As I can checking your adress is insufficient that's why your
order not received please send the propper adress..

Thank you

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Mir./Mis

Thank you for contacting us about the damage product you received .I am really
sorry this happened .I am sending a replacement product I Personally inspected
for damage before shipping .I apologies for any inconveniences ..

Thank you