Subject: Tech Support Candidate - SUMIT SINGH
From: SUMIT SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Sep 2022 02:23:48 -0400

Tech Support
Test

Name

SUMIT
SINGH

E-mail

[email-masked]

Phone Number

(0) 8318506191

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Hardware - Basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Surework Infotech pvt
ltd

Server Hardware support

Na

24479

Previous Employer 1

Aforeserve.com

Desktopsupport

December 2019

9000

Previous Employer 2

Cantik
technology

Desktopsupport

December 2021

18668

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. Try Deferent browser

2. Clear Cache and temp/junk file that browser.

3. If computer user problem. Please change user and create new user. After that
all is working.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First of
all bluetooth on in speaker and goto the Mobile Setting and choose blue options
and pair bluetooth and then connect to the speaker

What according to
you makes you a good candidate for customer service or technical support
job?

Yes, I am a good support and provide to everything

On a scale of 1 - 5 please rate your fluency in
spoken English

3