Subject: English Language Test - Suman Snehi
From: Suman Snehi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Sep 2022 22:36:24 -0400

| | Foreign Language Screening Test

Name | Suman Snehi    /  (0) 8920654972    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Good morning i am suman calling from baby shop.com am I talking to ms/mr xyz sir/ mam your order was shipped but still not reached your address because sir your address not mentioned properly can you please tell me your complete address.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Xyz

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