Subject: English Language Test - Aman Kumar Singh
From: Aman Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Sep 2022 08:22:39 -0400

| | Foreign Language Screening Test

Name | Aman Kumar Singh    /  (201304) 9170331669    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hey, My name is Aman and I am looking forward your order, we are very sorry for your late delivery and we are appreciating your patience but your order is very close to you, we deliver your order very soon. Actual our delivery team facing some issues to deliver your order but we are trying our best. Hey sorry to ask you again but can you send us your current address?
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hey, My name is Aman and I am looking forward your issue, I understand your complaint and we are trying our best to solve it. We are sending our team to your location for calculating your problem and trying our best to solve it.

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