Subject: English Language Test - Yogesh Yadav
From: Yogesh Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Sep 2022 04:57:43 -0400

Foreign Language
Screening Test

Name

Yogesh
Yadav     /  (+91) 7876733350
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

sir/mam we
tried to reach at your location to give you yours ordered #handbag unfortunately
our delivery boy is unable to find your location and contact u.kindly set and
check your delivery location again and call on 9 to pick your order

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

Sir/mam

Please give me your bill no. I' ll raise complain on your behalf. After
raising the complain you got the complain number. Our customer support team will
contact you with in 72 hours and they will solve your problem .

Thankyou for connecting our team