Subject: Tech Support Candidate - mamatha gundala
From: mamatha gundala <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Sep 2022 06:42:47 -0400

Tech Support
Test

Name

mamatha
gundala

E-mail

[email-masked]

Phone Number

(91) 8660133381

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

banglore

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic
Networking -
advance
Hardware - Advanced
Speakers & Audio
software

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

na

Previous Employer 1

na

Previous
Employer 2

na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool
Did not interact with customers,
supported internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Clear the browser's history and
cache/cookies.

Try a different web browser.

Restart computer/device.

Log out and log back in to the account.

Restart internet network.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Steps to connect Bluetooth speaker.

Put the speaker in pairing mode.

Switch on Bluetooth on mobile phone.

Wait for the phone to connect.

Connect and Play music.

What according to you makes you a
good candidate for customer service or technical support job?

I'm confident that I can bring this type of success to this position. I am
confident that I am a good fit for this position for several reasons, but most
specifically because of my dedication to going above and beyond in a job. I am
committed to learning any new skills on my own to succeed in this
role

On a scale of 1 - 5 please rate your fluency in
spoken English

5