Subject: Arabic Language Test - Md Saqib
From: Md Saqib <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Sep 2022 14:16:11 -0400

| | Foreign Language Screening Test

Name | Md Saqib    /  (+91) 6204013496    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | First I will apologise then I will explain that we tried to reach at your location to give you yours ordered #handbag unfortunately our delivery boy is unable to find your location so kindly set and check your delivery location again and call on same number, We will try to deliver your order as soon as possible for us
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | First I will investigate about this if the reason is valid then I will apply company policy if company allow to refund the amount then I will raise a request and after investigate and Pic our camera and refund the amount but the company policy is not allowed to refund the amount then I will apply companies another policy as per customer norms

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