Subject: English Language Test - Thajudheen K
From: Thajudheen K <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Sep 2022 10:10:33 -0400

Foreign Language
Screening Test

Name

Thajudheen
K    /  (+91) 8921919136    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Sir/Madam

We apologise on getting delay your order. The order was placed under the process
and delivered to the courier, they have some errors with your address. We will
connect them and your will be delivered as soon as possible.

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

Dear Abdul

Regards from team Homebox Team. We have registered your complaint of your TV
cabinet. Our team will contact you soon.