Subject: Arabic Language Test - Mohiyuddin vadakkayil
From: Mohiyuddin vadakkayil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Sep 2022 21:12:47 -0400

Foreign Language
Screening Test

Name

Mohiyuddin
vadakkayil    /  (+91) 7902389954    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Thank you for contacting us.

As you complain that your order did not arrive in last 14 days, as per my
information our delivery boy try to deliver your product on given time but the
given address was not correct behalf of that I can't deliver you plz correct the
address for next time.

Your faithful

Mohiyuddin.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Thank you
for contacting us.

As soon as possible our team representative will exchange your TV cabinet, and
our team try next time to deliver good and best products our team will inform
all new arrivals and offers in future.

Your faithful

Mohiyuddin.