Subject: English Language Test - Prince Swarnkar
From: Prince Swarnkar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 12 Sep 2022 08:20:05 -0400

Foreign Language
Screening Test

Name

Prince
Swarnkar     /  (91) 9013379725
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Dear
Customer,

Hope you are doing well.

Kindly share your latest Address and working mobile no. then courier boy will
contact you couse your address is wrong at the time of you order your product.
when courier boy reached then address was wrong then unable to connect.

Regards

Prince

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Customer,

Hope you are doing well

Kindly share pictures or video of that cabinet.then i can help you or make
complaint on behalf of that.

Ragards

Prince