Subject: Arabic Language Test - Abdur Rahim
From: Abdur Rahim <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 9 Sep 2022 10:13:00 -0400

Foreign Language
Screening Test

Name

Abdur
Rahim    /  (+91) 8327031119
/ [email-masked]

Whats your first language

Arabic

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

First of
all I will check his order as he say then I will inform him that your order
handed over to the courier but he is unable to deliver it due given a wrong
adress by you. So, you are kindly requested to give your correct address to
deliver your order.

اولا احقق طلبه ما القصة حدثت به، ثم أخبره أن
الطلب قد تم تسليم على شركة التوصيل ولكن
العنوان الذي أعطي غير صحيح لذا ألتمس منك أن

. ترسل العنوان الصحيح لكي يسلم طلبك

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

Hi Abdul

We received a complement that you found a fault against TV cabinet that you
purchased.

So, our team will visit soon to descover the fault and will take action
regarding our company policy.

Thank you

مرحبا عبدل

لقد تلقينا تكلمة ضد خزانة التليفزيون التي
اشتريت من شركتنا.

باسرع ممكن سيزور موظف الشركة لكشف الخطأ
وبعد ذلك سأحاول إجراء حسب سياسة الشركة.

شكرا لك.