Subject: Arabic Language Test - Eissa Abdullah Abdullah
From: Eissa Abdullah Abdullah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 8 Sep 2022 03:29:47 -0400

Foreign Language
Screening Test

Name

Eissa
Abdullah Abdullah    /  (+91) 7037296961
/ [email-masked]

Whats your first language

Arabic

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

, Dear
Customer,

Thank you for contacting us,

We would like to apologize for the inconvenience caused to you.

We would like to ask you for your complete address with your contact number so
that our courier partner will try to deliver your package as soon as possible
.

We look forward to hearing from you.

Regards,

Customer service Team.

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Dear Customer,

Thank you for getting in touch with us,

we would like to apologize for the inconveniences caused to you.

However, we have forwarded this issue to our concern team and you will be
contacted ASAP to fix this issue and serve you fully.

Please allow us sometimes so we can help you further.

Thank you for your corporation and understanding.

Regards,

Customer service Team