Subject: Tech Support Candidate - Saurabh Tiwari
From: Saurabh Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 7 Sep 2022 02:34:14 -0400

| | Tech Support Test

Name | Saurabh Tiwari
E-mail | [email-masked]
Phone Number | (91) 8287423306
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sonia vihar ,Delhi ,near vishwavidyalaya metro station
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Firstly i will check my internet connection my device is properly connected to the internet or not.
2.I will clear my browser cache memory and try to open the website
3.I will clear my browser history.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Firstly put the speaker in pairing mode.
2.Switch on Bluetooth on mobile phone
3.Wait for the phone to connect

What according to you makes you a good candidate for customer service or technical support job? | I am a BCA Graduate and I have a good technical knowledge I know how the things works.I am a good communicator .I have a good communication skill.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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