Subject: Trainer Candidate - Vijay Kumar Sharma
From: Vijay Kumar Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 6 Sep 2022 02:33:40 -0400

| | Tech Support Test

Name | Vijay Kumar Sharma
E-mail | [email-masked]
Phone Number | (201301) 8448835722
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Radical minds | Team leader | |
Previous Employer 1 | Tech Mahindra | Team leader | |
Previous Employer 2 | Ienergizer | Team leader | |

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in Quality? | Proven experience hike & grow
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | Looking extra advantage briefly introduce flow through Back away what I can sustain and exits with a problem just go ahead and remove false situations
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Polite ,quickly resolution, empathetic assured, satisfaction
What according to you makes you a good candidate for this position? | Skills
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |