Subject: English Language Test - AFRAZ AHMAD
From: AFRAZ AHMAD <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 4 Sep 2022 17:55:59 -0400

| | Foreign Language Screening Test

Name | AFRAZ AHMAD    /  (+91) 9084822899    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sir we tried to reach at your location to give you yours ordered courier unfortunately our delivery boy is unable to find your location and contact you.kindly set and check your delivery location again and call on 9 to pick your order

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi,Abdul As we arrange that, though, I would love to understand your situation better and see if there’s any other way we can help. I have send your information our agent they will connect you.

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