Subject: Arabic Language Test - Mohd Shameem
From: Mohd Shameem <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 3 Sep 2022 13:09:02 -0400

| | Foreign Language Screening Test

Name | Mohd Shameem     /  (+91) 9318313592    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hi dear customer, hope you are having a good day, i'm really sorry if you are having trouble with our service, i want to let you know that the order was shipped on the same day, please let me try to find out what and where is wrong, if you don't mind please make sure that the address you mentioned is totally correct.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi dear customer, hope you are fine, I'm truly sorry if it happened so, let me confirm that first please and be satisfied, i will try my best to fix this issue and try to never let this happen again.

Have a great day

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