Subject: English Language Test - Satyam Kumar
From: Satyam Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 3 Sep 2022 07:30:28 -0400

Foreign Language
Screening Test

Name

Satyam
Kumar    /  (91) 7903375099    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

To- [email-masked]

Subject- To inform about your incorrect address

Hi sir

I am satyam frombabyshop.com, This mail is send to you to inform
that the address you have given is incorrect. Our courier partenar is not reach
at that address, So i request you to send me  your address as soon as possible,
So that i proceed your order at the correct address.

Thanku

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

To-
[email-masked]

Subject- Confermation about to replace your TV cabinet

Hi sir

I am satyam from Homebox Team ,I see your request about to return
and replace with new unit , I just inform you that we will accept your replace
request.Within 4 to 5 working days our team member reach to you and replace your
TV cabinet. Thanku for connecting with us and enjoy the day.