Subject: Arabic Language Test - Asif Ali
From: Asif Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 3 Sep 2022 05:15:58 -0400

| | Foreign Language Screening Test

Name | Asif Ali    /  (110044) 9648960472    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer,

Thanks for placing your order with us! We apologies for the inconvenience caused. We always try to expedite the shipping process and hand over the ordered item to carrier same day. Upon checking we found that delivery of your item was attempted last week but your mentioned address was not correct. We request you please double check the delivery address or provide us alternate address. As soo as we will have requested information we will reship the ordered item.

Thanks!
Customer support team.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Thank you so much

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