Subject: Tech Support Candidate - Anjali Singh
From: Anjali Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 3 Sep 2022 02:36:09 -0400

Tech Support
Test

Name

Anjali
Singh

E-mail

[email-masked]

Phone Number

(+91) 7667993624

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida sector 16

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
Speakers &
Audio
Html, css , bootstrap, MySQL, business Analyst,excel, ms office

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Sdlc infotech Pvt Ltd

Business
Analyst

31 july 2022

15 k

Previous Employer 2

Wipro

Associate Analyst

20 march
2022

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Check Your Connection First,

See if the Problem Is on Your End or Theirs.

Use website down checker.

Browse a Cached Version of the Page.

Disable Add-Ons and Other Interfering Software.

Narrow Down the Problem.

Fix Your DNS.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Check first bluethoot speaker battery charged
or not.

Open Bluetooth speaker power button .

On bluetooth of your phone

Select the the name of speaker in give option

Select pair option

And connect speaker to the phone.

What according to
you makes you a good candidate for customer service or technical support
job?

I am committed to learning any new skills. I have 4 month of
experience as a business Analyst so I have excellent communication skills ,
analytical skills and technical skills as well, which made me perfectly fit for
this job.

On a scale of 1 - 5 please rate your fluency in
spoken English

5