Subject: Tech Support Candidate - kounen alam
From: kounen alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 3 Sep 2022 02:15:47 -0400

| | Tech Support Test

Name | kounen alam
E-mail | [email-masked]
Phone Number | (91) 750381332
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Balbir Nagar ,near sultan puri new delhi -86
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | A.S subhan enterprises | desktop support | 6 | 11000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If you are having trouble with website click the pad lock icon int the address bar to see block and insecure parts of the page
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we should power on speaker after go to mobile setting then bluetooth enable and discoverable when we show speaker name then pair with speaker.thats it.
What according to you makes you a good candidate for customer service or technical support job? | i have good knowledge theory and practical ,and i know to deal with customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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